I'm tax exempt, how do I remove tax from my order?
Great question! We don't have the ability to remove sales tax prior to placing your order online but we are able to refund it after your order has been placed....
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Where do you ship?
FREE US SHIPPING on orders of $249 or more!* We currently do not ship to P.O. Boxes or internationally. Place an order for $249 or more and we'll ship...
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Returns & Exchanges
While there are exceptions, most items have a 30 day return policy. See below for our complete return policy information. Returns We accept UNUSED products in their original packaging back...
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Has my order shipped?/Where's my tracking number?
As soon as we receive tracking information from the carrier this information will be emailed to you. Be sure you check your spam folder if you didn't receive it. You...
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Government and Public Institution Purchases
Tax Exemption We don't currently have the ability to remove sales tax prior to placing your order online but if you need tax exemption we are able to refund it...
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How long will it take for my order to arrive?
We make every effort to ship your items the same day your order is received. To do so, they must be processed Monday through Friday before 11:30am PST (1:30pm CST)....
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Do you offer promotional discounts?
We do! We offer various promotional discounts via email, our chatbot, etc. Sign up below! Promotional Discounts: Cannot be combined. Cannot be applied to phone orders, previous or...
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Is there a maximum weight limit for a harness?
Yes. The weight limit varies by manufacturer and harness type. For safety reasons, the maximum weight limit for most of the harnesses we sell is 310 pounds. Some go up...
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What size respirator do I need?
The size question is a vexing one. There are no metrics to go by. That is, no measurements or size charts are reliable in making the choice, so none are...
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I received part of my order, where is the rest?
Sometimes we ship orders from different warehouses to ensure you receive products as quickly as possible. Because these warehouses are located throughout the country you’ll receive some packages sooner than...
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How can I tell if a product is flame resistant (FR)?
All of our flame resistant (FR) clothing will be clearly stated as such on the individual product pages. If an item does not state that it is FR it is...
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I need help with sizing.
Size charts are located under the specification tab for each inidvidual product to assist you in selecting the correct size. If available for the item you are considering, check out...
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Can I buy just one pair of gloves?
Most of our gloves are sold by the dozen. Click here to shop our full glove selection.