Shipping
- We currently do not ship to P.O. boxes or internationally.
- Place an order for $249 or more and we'll ship it to anywhere in the US for free *(excluding Hawaii, Alaska and Puerto Rico). Some product exceptions apply.
- We make every effort to ship your items the same day your order is received. To do so, they must be processed Monday through Friday before 11:30am PST (1:30pm CST). Orders placed after this cut off or over the weekend/on holidays will be processed on the next business day and shipped according to the availability listed on each product page.
- Packages are only delivered on business days. We do not offer Saturday delivery.
- Our warehouse is located in Dallas, TX. Products we do not currently stock in our warehouse will have a clearly stated lead time. To increase the speed of delivery we may ship directly from the manufacturer to you.
- If you have questions or concerns, please don't hesitate to call us at +1 510-337-8880 or toll free at 800-829-9580.
- Please notify us of any order discrepancies within 10 days of receipt.
Promotional discounts
- Cannot be combined.
- Cannot be applied to phone orders, previous or pending purchases, exchanges, or refunds.
- Excludes all RKI products and Petzl sale items.
- Prices and promotions are subject to change without notice. We are not responsible for product errors or omissions listed on PKSafety.com, including descriptions or pricing. We are only human. Have questions about this? Please give us a call at 800-829-9580.
Government and Public Institution Purchases
We don't currently have the ability to remove sales tax prior to placing your order online but if you need tax exemption we are able to refund it after your order has been placed. To do so, simply click here to send us an email with your order number along with your tax certificate.
If you'd rather place the order over the phone or you need additional support please don't hesitate to give us a call at 800.829.9580.
If you'd rather place the order over the phone or you need additional support please don't hesitate to give us a call at 800.829.9580.
We do not require a minimum order amount for federal, state, county, city, military, college or hospital purchases. We happily accept GSA credit cards and do not require you to fill out a credit form. Simply enter your purchase order number online, email or fax us your purchase order, or give us a call and we will get your order rolling. If you are requesting 30 day terms, please reach out to us directly and we are happy to discuss this with you.
DUNS #009141524
Federal ID #94-2796266
CA Small Business #0009771
CAGE Code #7A683
APO/FPO Addresses
We love to work with all of our military customers. Unfortunately, we’re unable to ship to APO/FPO's through our website but we can quickly and easily process an order over the phone. Please give us a call at 1-800-829-9580 and we’re happy to assist.