• Are you able to do winch repair?

    Yes, we work with our manufacturers on repairs and recertification. Give us a call at 800.829.9580 to discuss options.

  • Can you ship to a PO Box?

    Unfortunately we cannot. Currently, we only ship via UPS, which does not ship to PO Boxes. Please provide us with a physical address.

  • Do you ship to APO/FPO?

    We love to work with all of our military customers. Unfortunately, we’re unable to ship to APO/FPO's through our website but we can quickly and easily process an order over...

  • What is the cost of shipping?

    If the item being purchased costs less than $249, shipping will be calculated and listed in your shopping cart at checkout. If the item being purchased costs more than $249,...

  • I need a quote.

    We are happy to help! Please email us at sales@pksafety.com about the specific products you are looking for and you will be contacted by the next available sales rep.

  • Where's my invoice?

    Invoices are not generated until your order ships. If you still need your invoice after the order has shipped please give us a call at 800.829.9580 and we're happy to...

  • Where's my order confirmation?

    Your order confirmation is sent via email as soon as your order is completed. Be sure you check your spam folder if you didn't receive it. You can also give...

  • What are your company hours?

    We pride ourselves on our expert customer service and how quickly you can speak to a live person when you call in. Our customer service hours are Monday through Friday...

  • What are the OSHA requirements for my job?

    OSHA requirements vary from state to state. Contact your local OSHA office for your specific requirements. Click here for a list of OSHA offices by state.

  • Who am I talking to when I call in?

    Our Customer Service Experts and Corporate Account Executives are in-house PK Safety product experts located in California. We take pride in continuing education with manufacturers and our drive to help...