To our valued customers,
We hope you are well. As the coronavirus (COVID-19) increases its impact on our communities, we want to briefly update you on the steps we’re taking to protect the health and well-being of our employees while continuing to provide exceptional service to our customers as our top priorities.
Our business continuity plans have been well prepared and are being implemented. We are adopting remote work arrangements to support recommended social distancing. Our technology and communication platforms are designed to allow access to our team whether working in our company headquarters or from a remote location. Gas monitor servicing and warranty work may take longer than our usual speedy turnaround, but we will keep you updated if anything changes.
Our website is available 24/7 to support our customers' self-service needs, and our safety experts are available by phone 6am to 4pm PST, Monday – Friday by calling 800-829-9580.
We assure you that we are here to continue to support your needs during these challenging times. Thank you for being our valued customer!
Stay Safe,
The PK Safety Team